NashvilleSD Help Desk

Setup Email on Samsung

Set up email in Samsung email app

Set up email in the Samsung Email app
  1. Open the Samsung Email app.

  2. Go to Settings > Add account.

    Settings > Add account

  3. Select the type of account you want to use.

    Choose Corporate or Add other account.

    You might receive a message about additional security features. Select OK to continue.

    Note: If you are having issues adding your email to the app, try any one of the other options (Corporate, Outlook.com, or Add Other Account). You can also try Manual Setup.

    Choose Corporate or Outlook.com

  4. Enter your full email address (firstname.lastname@nashvillesd.com) and password. Tap Sign In.

    Email address and password

  5. If prompted for sync options, select the options you want such as calendar and contacts. You may also be asked to set a description and/or display name.

  6. You are now ready to use your email in the Email app! To see calendar and contacts, you’ll have to see them using the built-in apps on your device.

    Note: Syncing email, calendar, contacts, and tasks may take a few minutes. If you've turned on two-step verification, click the link to learn more.


***If you’re still unable to set up your email, try the Manual Setup for Samsung Email app steps below or see Troubleshoot email setup on mobile.***

Manual setup in the Samsung Email app
  1. Open the Samsung Email app.

  2. Go to Settings > Add Account.

    Settings > Add account

  3. Choose Add other account.

    Choose Other

  4. Enter your full email address (firstname.lastname@nashvillesd.com) and password. Tap Manual Setup.

  5. Select Microsoft Exchange ActiveSync.

    Select Microsoft Exchange ActiveSync

  6. On the Server Settings page, set the following settings:

    • Domain\Username
      Make sure your full email address appears. For example, firstname.lastname@nashvillesd.com. If Domain and Username are separate text boxes on your device, leave the Domain box empty and type your full email address in the Username box.

    • Password
      Use the password that you use to access your email. (This will be the same as your Computer Password.)

    • Server name
      Use outlook.office365.com.

       

    • Port
      Use 443 or 993.

    • Security type
      Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.

    Settings for Manual Setup

  7. If you're prompted for Outgoing server settings, add the following:

    • SMTP Server
      smtp.office365.com

       

    • Security Type
      Choose TLS.

    • Port Number
      Enter 587. Tap Next.

  8. Follow any prompts you may get, including security permissions. You may also be asked to set your sync settings and a display name.

    Note:You may also be asked to give additional security control. In this case, choose Activate.

  9. You're now ready to use your email in the Samsung Email app!