NashvilleSD Help Desk
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Cognos Outage

We are aware of a STATE-WIDE Cognos Outage.  DIS is aware and working for resolution.  For more information you can go here.

Updated: 9/11/2024 10:00 AM

NES WiFi

We are aware of some inconsistent issues with the WiFi at NES.  We believe this is a result of some trouble we had during the upgrades to the core network at NES.  We are working with our installers and the elevated Aruba support team to find a solution.

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Knowledgebase

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How to setup OneDrive and start file sync

Category: Knowledgebase

From time to time the Tech Department will need to work on your computers and there is always the chance of losing files on the computer. With that in mind we want to encourage you all to have a good ...

1,316
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Setup Email on Android

Category: E-Mail

Set up email in Android email app ALERT Gmail app users: You may experience an issue where Outlook.com emails are being added as an IMAP account instead of an Exchange ActiveSync account. If you'...

34,940
(12)
Computer/Network Login

Category: Knowledgebase

The Nashville School District utilizes Microsoft Active Directory to, among other thing, manage access to our computers.  Staff and students are issued user accounts.  To login to a computer use these...

10,828
(21)
Promethean Panel Shutdown

Category: Knowledgebase

Promethean Panels need to be shutdown and unplugged before long breaks like the Summer and also in the face of inclement weather.  Taking the time to properly shutdown your Promethean Panel will help ...

613
(1)
Troubleshoot Student Access to Clever/Lightspeed/Etc.

Category: Knowledgebase

There are a few quick things that teachers can do to help troubleshoot when a student cannot access applications like Lightspeed and Clever (or the apps that Clever links to).  Since applications like...

1,453
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Classroom by Lightspeed - Getting Started

Category: Knowledgebase

Gain access to Classroom by Lightspeed here and then use the information below to help you get a great start.     Classroom.Relay.School   Please see the attached PDF for a quick getting started guide...

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