How to Hard Reset a Chromebook
An amazing number of issues with Chromebooks can be resolved with a "Hard Reset". A hard reset is not as dramatic or destructive as it sounds; it simply gives the hardware of your Chromebook a bit of a reset to get it back in good working order. Hard resets do not cause any loss of saved data, user profiles or configurations. A hard reset is great tool for any Chromebook user to have to attempt to resolve issues before entering a ticket.
Here are some simple instructions for performing a Hard Reset on your Chromebook.
Hard reset your Chromebook
For most Chromebooks, follow the steps below:
- Turn off your Chromebook (if possible/applicable).
- Press and hold Refresh + tap Power .
- When your Chromebook starts up, release Refresh .