NashvilleSD Help Desk

How to Hard Reset a Chromebook

An amazing number of issues with Chromebooks can be resolved with a "Hard Reset".  A hard reset is not as dramatic or destructive as it sounds; it simply gives the hardware of your Chromebook a bit of a reset to get it back in good working order.  Hard resets do not cause any loss of saved data, user profiles or configurations.   A hard reset is great tool for any Chromebook user to have to attempt to resolve issues before entering a ticket.

Here are some simple instructions for performing a Hard Reset on your Chromebook.


Hard reset your Chromebook

For most Chromebooks, follow the steps below:

  1. Turn off your Chromebook (if possible/applicable).
  2. Press and hold Refresh + tap Power
  3. When your Chromebook starts up, release Refresh .

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2021-11-18 16:48:20
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